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Understanding The Drying Process

It is our goal to restore your property as quickly and efficiently as possible
Home » Understanding The Drying Process

In flooding, water typically spreads out and flows through the path of least resistance, especially toward substructures and lower floors. Porous materials, whether wood, sheetrock or other building materials, will soak up the water, which can even travel upward.

Understanding-the-drying-processThe resulting effects can include discoloration, swelling, broken adhesive bonds, delamination (flooring separation), warping and overall breakdown of building materials that make up your property.

The more time that elapses before treatment, the greater the damage. Even if the water evaporates unassisted, it can cause damage to ceilings, walls and contents.

It is our goal to restore your property as quickly and efficiently as possible. The drying and restoration may require up to three phases before completion.

PHASE 1. EMERGENCY SERVICE

Upon our arrival, a Statement of Authorization will need to be signed before work can begin. A ServiceMaster Clean® trained technician will begin by determining if your carpet is salvageable and if the carpet can be dried in place. If so, we will extract as much water as possible.

High-velocity air movers and dehumidifiers will be set up to dry the carpet and subfloor quickly. Equipment must be left on for the designated amount of time to ensure proper drying.

The carpet may need to be treated to inhibit microbial growth. If the pad cannot be dried in place, we will detach the carpet from the tack strip and remove the wet padding to expedite the drying process.

A pad sample will be taken back to our office to be matched and ordered for the reinstallation. If your carpet is deemed unsalvageable, the technician may advise removing both the pad and the carpet.

JOB SITE INSPECTIONS

Fire-damage-clean-upIt will be necessary for us to have access to your property during business hours throughout the drying process in order to properly monitor the temperature, humidity and our equipment. Please work with our office on your preferred method for re entry to your property so we can properly monitor the drying process.

PHASE 2. REINSTALLATION / CLEANING

When carpet can be successfully restored, we may need to install new pad and reinstall the carpet. Reinstallation includes restretching, reattaching the tack strip, seam repair and threshold repair and/or replacement.

After the reinstallation, carpet is cleaned and deodorized. When the carpet and pad can be successfully restored through in-place drying, the carpet will still need to be cleaned and deodorized.

During this phase, any upholstery or other damaged furnishings will be cleaned. If equipment is still present, the technician will remove it at this time.

PHASE 3. STRUCTURAL REPAIRS

If applicable, after the drying process is complete, structural damage is assessed and the repair phase can begin. At this time, drywall, ceilings and floors will be repaired.

If carpet cannot be salvaged, new carpet and pad will be installed. It may be appropriate to complete structural repairs before reinstallation and cleaning.

Why Choose Us

  • 24/7 Emergency Service
  • Direct Billing to Insurance
  • Free Disaster Estimates
  • Certified Technicians
  • Professional & Dedicated Staff
  • Complete Start to Finish Restoration
  • No Job too Big or Too Small

Recent Reviews

November 22, 2019 S. H.
Las Vegas, NV
disaster restoration rating
We had a truck come through our brick wall surrounding our swimming pool. What a surprise! We didn't know what we were going to do about the huge hole in the wall leaving the pool unsecured on a very busy street. Not to mention a brick wall that was very unstable and at risk of completely collapsing at any time. ServiceMadter came to the rescue at 7 :30 pm and shored up the wall cleaned up the bricks closest to the pool and boarded up the huge hole in the wall. Fast, efficient and pleasant. Thank you guys so much!!
November 22, 2019 A.S.
Las Vegas, NV
disaster restoration rating
Dani was very comforting without any same day deal type of pressure. Very professional.
November 22, 2019 O.T.
Las Vegas, NV
disaster restoration rating
Very effective with water damage. Very knowledgeable staff.

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